Privacy Policy

1. Who is responsible

The controller responsible for data processing on this website is:

AfH Abrechnung für Heilberufe GmbH
Bahnhofstraße 18
86911 Dießen am Ammersee
Deutschland
Phone: +49 8807-94 08 58
Email: support@abrechnung-heilberufe.org

2. Data we collect

We collect information in two ways:

Information you provide

• Contact form submissions: name, email address, phone number (optional), topic and message content.
• Correspondence sent to us by email or telephone.

Information collected automatically

• Basic technical data such as browser type, device type and pages visited, where optional analytics cookies are accepted. See our Cookies page for details.

3. Purpose of processing

We use the information described above to:

• Respond to questions submitted through the contact form or by email and phone.
• Maintain and improve the usability of this website.
• Meet legal and administrative record-keeping obligations.

We do not use contact form submissions for marketing communications, and we do not sell personal data to third parties.

4. Legal basis

Where the General Data Protection Regulation (GDPR) applies, we process personal data on the following bases: your consent (Art. 6(1)(a) GDPR), for example when you submit the contact form; our legitimate interest in operating and maintaining a functional, secure website (Art. 6(1)(f) GDPR); and, where applicable, compliance with a legal obligation (Art. 6(1)(c) GDPR).

5. Sharing of data

We do not share personal data with third parties except where necessary to operate this website (for example, hosting infrastructure) or where required by law. Any such service providers are bound by appropriate confidentiality and data protection obligations.

6. Retention

We retain contact form submissions and related correspondence only for as long as necessary to address the enquiry and to meet any applicable legal retention obligations, after which the data is deleted or anonymised.

7. Cookies

This website uses essential cookies required for basic functionality and optional cookies used to understand how the site is used. Optional cookies are only set with your consent, given through the cookie banner shown on your first visit. Full details are provided on our Cookies page.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You also have the right to lodge a complaint with a supervisory authority.

9. Security

We take reasonable technical and organisational measures to protect personal data submitted through this website against loss, misuse and unauthorised access. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. Contact

Questions about this Privacy Policy or how your data is handled can be directed to support@abrechnung-heilberufe.org or the postal address above.